Title Prof. First Name Garima Last Name Gupta
Designation Professor
Department Faculty of Management Studies
Email garimagupta@fms.edu
Webpage http://garimagupta.com
Phone.no 27666383
Employement Info
Employee Type Nature Of Employment
Teaching Permanent
Educational Qualifications
Degree/Certification Name Institution Year of Completion
Ph.D. - PhD DU 2006
M.Phil. DU 2002
PG DU 2000
UG DU 1998
PG IGNOU
Development of E-content
Name of The Module Platform/Organization Date of Launching
Digital Marketing Other 17-01-2025
Personal Selling Other 16-03-2020
Marketing Other 14-03-2017
Research Supervision Overview
PhD Scholars Supervised PhD Degrees Awarded Theses Submitted
8 8 0
Research Publications
Title of Article Type of Publication Name of Journal ISSN Journal Volume Year Link to Article DOI (Digital Object Identifier)
From Automation to Co-Creation: A Systematic Review of Generative and Predictive AI in Advertising and Its Implications for Ethics and Education Research Papers in Peer Reviewed Journals Abhigyan 2026 10.1177/09702385261457699

Modelling critical Impeding factors to gamification adoption: An ISM-MICMAC Analysis Research Papers in Scopus Listed Journals Global Business and Organisational Excellence 2026 10.1002/joe.70045

Developing Environment Intelligence Quotient (EIQ): A Path to Sustainability Research Papers in Scopus Listed Journals Corporate Social responsibilitye and Environmental Management 33 10.1002/csr.70431

More, less, or optimum? Consumers’ evaluation and response to choice in mobile apps ABDC (Australian Business Deans Council) Empirical Economic Letters 2025 10.5281/zenodo.18107869

Brand Communication-in-Crisis and Brand-Specific Outcomes: Testing the Moderating Role of Brand Attitude and Product Category Research Papers in Scopus Listed Journals Journal of Creative Communications DOI: 10.1177/09732586211067840

Music Streaming App Service Quality (MSASQ) Scale: Service Quality Dimensions for Music Streaming Apps Research Papers in Scopus Listed Journals Benchmarking: An International Journal 2025
Prioritizing Factors of Panic Buying Behaviour: A Neutrosophic Analytical Approach Research Papers in Scopus Listed Journals IIM Kozhikode Society & Management Review 2023 https://doi.org/10.1177/22779752231166186

Green Adoption and Organization Performance: Assessing the Effect of Environmental Proactivity Research Papers in Care Listed Journals IITM Journal of Business Studies Special Issue 2024 (Accepted Only)
Differently ‘Green’: Dissecting Variations in Consumers’ Green Adoption Research Papers in Care Listed Journals Business Studies 2024
Omni-channel Retail: The Nuances of Channel Choice and Switch Behaviour Research Papers in Peer Reviewed Journals Tecnia Journal of Management Studies 17
Panic Buying in Stock Markets: Insights from Bibliometric Analysis Research Papers in Peer Reviewed Journals Gitam Journal of Management 20
Synthesis and Analysis of Factors affecting Environmentalism: A Meta-Analysis Approach Research Papers in Peer Reviewed Journals New Horizons ISSN: 2277-5218 18
Impact of Trust and Reviews on Online Purchase Intentions: A Study in the Context of Covid-19 Research Papers in Peer Reviewed Journals NICE Journal of Business 14
After Sales Services and Consumer Satisfaction: Insights from Conjoint Analysis Research Papers in Peer Reviewed Journals Indian Journal of Economics and Business 17
Drivers of Green Adoption: Synthesizing the Organisational and Consumer Perspective Research Papers in Peer Reviewed Journals JIMQUEST Journal of Management and Technology ISSN: 0975-6280 14
Consumers' Response to Foreign Brands: Strategic Implications from Qualitative Perspective Research Papers in Peer Reviewed Journals Amity Journal of Marketing ISSN: 2455-975X 2
User Generated Communication: Understanding the Content Factors, Motivation to Share and Purchase Intentions of Travel Consumers. Research Papers in Peer Reviewed Journals JIMQUEST Journal of Management and Technology ISSN: 0975-6280 13
Gender Stereotypes in Advertising Research Papers in Peer Reviewed Journals MAIMS Journal of Management ISSN: 2249-0116 10
Shoppers’ In-store Experience: Investigating the Effect of Product, Store, and Situational Attributes Research Papers in Peer Reviewed Journals MAIMS Journal of Management ISSN: 2249-0116 9
Shopper Satisfaction and Behaviour: Linkages and Influence of Key Value Dimensions Research Papers in Peer Reviewed Journals DCAS Journal of Management and IT Applications ISSN: 2277-9728 1
Strengthening Ecotourism: Insights from Tourists’ Awareness and willingness to Travel to Eco-Destinations Research Papers in Peer Reviewed Journals Thoughts on Education ISSN: 2320-4710 3
Colours in Logos: A Study of Consumers’ Perception of Colour and Brand Personality Associations. Research Papers in UGC listed Journals Business Analyst ISSN: 0973-211X 35
Measuring Service Quality: SERVQUAL Vs. SERVPERF Scales Research Papers in Scopus Listed Journals Vikalpa: The Journal for Decision Makers 29
An Investigation into Consumer Behaviour for Energy Labeled Products Research Papers in Scopus Listed Journals Vision: The Journal of Business Perspective ISSN: 0972-2629 17
Predisposition towards Foreign Brands and Materialism: A Quantitative Assessment Research Papers in Scopus Listed Journals Journal of Asia Business Studies ISSN: 1558-7894 11
Social Media Usage Intensity: Impact Assessment on Buyers’ Behavioural Traits Research Papers in Scopus Listed Journals FIIB Business Review 8
Converging Resources and Co-Producing for Innovation: Evidence from Healthcare Services Research Papers in Scopus Listed Journals European Journal of Innovation Management ISSN: 1460-1060) 23
Quality-Satisfaction-Loyalty Linkage and Switching Costs: Findings in the Context of Online Life Insurance Research Papers in Scopus Listed Journals International Journal of Business Excellence 21
The Role of Social Influence and e-Service Quality in Impacting Loyalty for Online Life Insurance: A SEM-based Study Research Papers in Scopus Listed Journals International Journal of Business Excellence 3
Green Dimensions, Environment Orientation and Size: Impact Assessment on Operational Performance of Manufacturing Firms. Research Papers in Scopus Listed Journals Global Business Review ISSN: 0972-1509
Consumption of OTT Media Streaming in COVID-19 Lockdown: Insights from PLS Analysis. Research Papers in Scopus Listed Journals Vision: The Journal of Business Perspective 25
Value Added Telecom Services: Examining the Impact and Linkages Research Papers in Peer Reviewed Journals JIMQUEST Journal of Management and Technology ISSN: 0975-6280 10
Service versus Relationship: An Investigation into Quality Dimensions for Loyalty and WOM in Online Retail Research Papers in UGC listed Journals Effulgence ISSN: 0972-8058 13
Antecedents of Store Footfall and Loyalty: An Investigation from an Integrated Perspective Research Papers in UGC listed Journals Journal of Commerce and Business Studies ISSN: 2322-0767 2
Market Orientation and Service Innovation: Examining the Linkages to Organisation Performance Research Papers in UGC listed Journals Indore Management Journal ISSN: 0975-1653 7
Online Brand Trust: An Antecedent-Consequence Framework’ Research Papers in Care Listed Journals SJCC Management Research Review ISSN: 2249-4359 8
Complaint Handling and Shoppers’ Response Outcomes: An Investigation in the Context of Online Retail Research Papers in Care Listed Journals Review of Professional Management ISSN: 0972-8686 16
Green Efforts and Sustainable Development: A Review of India and the World Scenario Research Papers in Care Listed Journals The Orissa Journal of Commerce ISSN-0974-8482 41
Green Attributes and Customer-Based Brand Equity: Synthesis and Examination of Banking Services Research Papers in Care Listed Journals NMIMS Management Review ISSN: 0971-1023 38
Chatbot for Educational Services: Confirmation and Assessment of Quality Dimensions Research Papers in Care Listed Journals IITM Journal of Business Studies ISSN: 2393-9451
Consumers’ Preference of Package Attributes and Willingness to Buy Ready-to-Eat Food Research Papers in Peer Reviewed Journals Envision: International Journal of Commerce and Management ISSN: 0973-5976 7
Non-Journal Publications
Title of Publication Type of Publication Publisher Role ISBN Year Link to Publication Level
Leveraging the MFS Ecosystem for Cashless Circular Economy: Scope, Opportunities, and Challenges Chapters in Books Amity University Patna Co-Author 978-93-94655-49-2 2025 National
Marketing and Finance in the Modern Era Edited Books New Delhi Publishers Editor 978-93-48120-77-9 2025 National
Marketing of Services: Quality Dimensions Text/Reference/Subject Books/Other New Century Publications, New Delhi Author ISBN: 978-81-7708-256-2 National
Transforming Management Education Edited/Translated Books New Delhi Publishers, New Delhi Editor ISBN: 978-93-86453-36-5 National
Management Practices in the Digital Age Edited/Translated Books New Delhi Publishers, New Delhi Editor ISBN: 978-93-86453-37-2 National
Research Projects
Project Title Project Type Year Of Sanction Outcome/Output Duration
Assessing the Impact of Utilitarian and Hedonic Shopping Value on Consumers’ Behavioural Intentions Minor 2013 02-09-2013 To 29-03-2014 (6 months, 27 days)
Loyalty Programs: Examining the Linkages with Share of Wallet and Store Loyalty Minor 2014 01-09-2014 To 31-03-2015 (6 months, 30 days)
Green Marketing Practices: A Study of Select Firms in Manufacturing Sector Minor 2015 01-09-2015 To 31-03-2016 (6 months, 30 days)
Chatbot Application in Digital Learning Environment: A Quantitative Assessment of Attributes and Outcomes Minor 2021 01-10-2021 To 31-03-2022 (5 months, 30 days)
Understanding Omnichannel Shoppers: A Study of Purchase and Channel Switching Behaviour Minor 2022 03-10-2022 To 31-03-2023 (5 months, 28 days)
The Paradox of Choice and Consumers’ Behavioural Outcomes: An Assessment of Select Mobile Apps Categories Minor 2024 Completed 30-08-2024 To 30-03-2025 (7 months)
Professional Development Programmes
Programme Title Sponsoring Institution Organizing Institution Role Type of Programme
Research Structuring & Publication Process Self Centre for Research & Training National Foundation for Entrepreneurship Development, Coimbatore, Tamil Nadu Attendee Faculty Development Programmes
Visual Storytelling Using Power BI Self FIIB Attendee Other
Rethinking Management Education in Digital Age FMS Organizer Other
Cyber Crimes and Security FMS Organizer Other
Unfolding Goods and Services Tax FMS Organizer Other
Netnographic Research Design Fore School of Management Attendee Other
Annual Refresher Programme in Teaching (ARPIT-2021) Self Ministry of Education, GoI Attendee Refresher Program
Personality Development and Leadership Skills FMS CPDHE Attendee Other
ICT Enhanced Teaching Learning and Creating MOOCs Self Ramanujan and Shivaji College Attendee Faculty Development Programmes
Research Methodology and Technology Led Paradigm Shift in Teaching and Learning Process Self PGDAV Eve College Attendee Faculty Development Programmes
Unstructured Data Extraction, Analysis through NVIVO & R’ Self IIML-Noida Attendee Other
FDP Self Lakshmi Bai College Attendee Faculty Development Programmes
FDP Self Zakir Husain College Attendee Faculty Development Programmes
Refresher in Commerce FMS CPDHE Attendee Refresher Program
Refresher in Commerce FMS CPDHE Attendee Refresher Program
Banking FDP PGDAV Eve College, DU ICICI Bank Attendee Faculty Development Programmes
Orientation Program PGDAV Eve College, DU CPDHE Attendee Orientation Programme
Talk Poster Presented
Name of the Activity Role Date of Activity
Paper Presentation Participant 21-01-2022
Paper Presentation Participant 27-11-2021
Paper Presentation Participant 23-01-2020
Paper Presentation Participant 26-07-2019
Paper Presentation Participant 29-03-2019
Paper Presentation Participant 27-02-2019
Paper Presentation Participant 27-12-2018
Paper Presentation Participant 01-12-2018
Paper Presentation Participant 16-11-2018
Paper Presentation Participant 11-01-2018
Paper Presentation Participant 10-11-2017
Paper Presentation Participant 28-04-2017
Paper Presentation Participant 08-11-2016
Paper Presentation Participant 04-11-2016
Paper Presentation Participant 16-04-2016
Paper Presentation Participant 16-03-2016
Paper Presentation Participant 26-02-2016
Paper Presentation Participant 24-07-2015
Paper Presentation Participant 06-02-2015
Paper Presentation Participant 08-02-2014
Paper Presentation Participant 21-02-2013
Paper Presentation Participant 09-01-2013
Session Chair Speaker 05-11-2016
Session Chair Speaker 08-11-2016
Invited Lecture Speaker 25-08-2017
Invited Lecture Speaker 27-03-2018
Invited Lecture Speaker 24-10-2019
Invited Lecture Speaker 14-01-2020
Invited Lecture Speaker 23-01-2020
Invited Lecture Speaker 14-05-2020
Invited Lecture Speaker 16-05-2020
Invited Lecture Speaker 31-10-2020
Invited Lecture Speaker 23-10-2021
Invited Lecture Speaker 01-01-2022
Key Note Address Speaker 27-01-2022
Key Note Address Speaker 31-03-2023
Paper Presentation Participant 23-05-2024
Paper Presentation Participant 28-06-2024
Paper Presentation Participant 22-08-2024
Paper Presentation Participant 04-12-2024
Paper Presentation Participant 19-12-2024
Paper Presentation Participant 17-07-2025
Paper Presentation Participant 13-07-2025
Participant 06-08-2025
Paper Presentation Participant 22-08-2025
Paper Presentation Participant 21-01-2026
Paper Presentation Participant 14-03-2026
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